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WhatsApp Integration

Transform your WhatsApp Business account into a powerful customer service channel. Connect with customers where they are, manage conversations professionally, and maintain compliance with business messaging requirements.

Business API

Official WhatsApp Business API integration with full feature support

Easy Setup

Step-by-step wizard with OAuth authentication and phone verification

Message Templates

Pre-approved templates for compliant business messaging

WhatsApp Integration Guides

Choose your WhatsApp Business API provider and follow the corresponding setup guide to get started. Fiko supports Gupshup and WATI as WhatsApp providers.

Medium · 20–30 min

Setup WhatsApp Business with Gupshup

Set up Gupshup WhatsApp Business API integration with secure authentication and webhook configuration for reliable messaging.

  • Gupshup Account Setup
  • WhatsApp Business API
  • Webhook Configuration
  • API Credentials
Read Guide
Medium · 20–30 min

Setup WhatsApp Business with WATI

Connect your WATI WhatsApp Business API to Fiko for unified message management with secure webhook delivery and session messaging.

  • WATI Account Setup
  • WhatsApp Business API
  • Webhook Configuration
  • Template Messages
Read Guide
Easy · 10–15 min

WhatsApp Message Management

Master WhatsApp conversation management with business features, read receipts, and professional messaging tools.

  • Business Messages
  • Read Receipts
  • Media Sharing
  • Contact Management
Read Guide
Medium · 20–25 min

WhatsApp Templates

Create, manage, and use WhatsApp message templates for business compliance and professional communication.

  • Template Creation
  • Approval Process
  • Variable Insertion
  • Compliance Management
Read Guide

New to WhatsApp Business API?

Start with the Gupshup or WATI setup guide, then come back to learn message management and templates once your channel is connected.

WhatsApp Integration — Channels Documentation