Trusted by businesses around the world.

“We sell the same product under three different brand names in Vietnam, Thailand, and Indonesia. Before Fiko we had three separate chat tools. Now one agent handles all three from one screen. Customers have no idea it's the same team.”

“We were losing Vietnamese customers because we had no Zalo support. Setting up Fiko took literally 10 minutes. Our Philippines team now handles Zalo, LINE, and WhatsApp from one inbox. Response time went from hours to minutes.”

“I spent an afternoon typing out questions as if I was our own customer and answering them myself. Two weeks later the AI was handling 40% of our WhatsApp messages automatically. I didn't touch a single configuration form.”

“Our support team speaks English. Our customers in Japan write in Japanese on LINE. The translation is natural. Japanese customers complimented our response quality. They had no idea we don't speak Japanese :)”

“We run customer service for 8 clients across 4 continents. Before Fiko we had 8 different tools and constant context switching. Now everything is in one place, each client fully isolated. We added two new clients last month without hiring anyone.”

“We connected our API documentation to Fiko's knowledge base. Support tickets for basic API questions dropped by half. Our engineers stopped getting pinged on Friday afternoons.”