Multi-brand
One agent. Ten brands. Zero confusion. Create unlimited brands within one account. Each brand has its own inbox, channels, AI knowledge base, and canned responses.
How it works
Create unlimited brands within one account. Each brand has its own inbox, channels, AI knowledge base, and canned responses. Agents are assigned to brands with configurable concurrency limits. One-click switching between brands.
- Each brand has its own inbox — conversations are fully isolated
- Each brand has its own channels — connect different WhatsApp numbers, LINE accounts, etc.
- Each brand has its own AI knowledge base — AI learns separately for each brand
- Each brand has its own canned responses — agents see only relevant templates
- One-click switching — agents move between brands instantly
- Customers always see the right brand — no confusion about who they're talking to
Use cases
OEM manufacturers
Same product, different brand per market. Sell the same item under different names in Vietnam, Thailand, and Indonesia. One team handles all three brands from one login.
CS agencies
Each client is a brand, fully isolated. Run support for 8 clients from one account. Each client's data is completely separate. Scale without complexity.
Holding companies
Each subsidiary brand managed centrally. One support team serves multiple portfolio companies. Centralised management with brand-level isolation.
Franchise businesses
Each location is a brand. Support customers at different locations while keeping conversations and knowledge separate per franchise.
Unlimited brands included
No per-brand fees. Create as many brands as you need.